PLAS social media policy If you follow Prison liaison advocacy services (PLAS) on Facebook or LinkedIn, you can expect our posts to cover some or all of the following: • notifications and links for new content (for example, news, press notices, publications, wellbeing, information about our services, articles, and publicity materials) • positive thoughts and coping mechanisms • invitations to complete stakeholder surveys • occasional coverage of events • job vacancies PLAS is an independent • Use of our social media accounts are bound by PLAS. We cannot engage in party political issues. We do not compromise our independence through bias towards or endorsement of any other organisation. Following • We will not automatically follow you back. Being followed by us does not imply endorsement of any kind. Hashtags and analytics • We may refer to existing hashtags that are in common use. It does not imply endorsement of any kind. We may use analytics to analyse our social media account for trends, insights and engagement. You may unfollow us at any stage. @messages and direct messages • We welcome feedback and ideas, but we may not be able to reply individually to all the messages we receive. • We will review @messages and direct messages and try to make sure that any emerging themes or helpful suggestions are incorporated Abusive and offensive behaviour • PLAS will not tolerate or engage with any abusive, offensive, or discriminatory behaviour directed towards staff or clients over social media. Such behaviour may include using social media to gain personal information about staff/clients or using social media to embarrass or harass staff or clients • We will also not tolerate defamatory, fraudulent, deceptive, or misleading comments, or comments that are flame-baiting. • As a first step, PLAS will not respond if we deem the behaviour unacceptable. If behaviour persists, we will escalate this internally. We may block accounts and report threats to the social media platform, to the police or to both. Inaccurate claims If PLAS is mentioned in any online content that features inaccuracies, then we may issue a correction statement